Our Project Support provides a long-term benefit
for your enterprise initiatives.
What type of support does your documentation project require? Knowledge Process’ Documentation services enhance the effectiveness of your initiatives either by managing the Documentation process or providing support to your project team. One key insight that allows us to provide a ong-term benefit is that information needs to be dealt with as a strategic—rather than a tactical—issue. The development and maintenance of Documentation is a Business Process, not just a writing exercise.
We provide a range of Policy and Procedure Support services including the following:
- Policies and Procedures Development
Policies and Procedures are essential to the successful and proper implementation of Business Processes and Application Systems. The Policies and Procedures should incorporate the Best Practices for the process. The Policies and Procedures must be thoroughly tested to ensure the desired results are attained.
- Business Process Research and Development
Many enterprises are currently concentrating on Business Processes to increase their efficiency or to meet compliance requirements. We will help you define, test, and validate your business processes. Additionally, we can assist with the definition of Core Processes, Process Components and the Best Practices that are essential for your organization. We provide testing and validation to ensure your processes are aligned with your vision, scope, and strategy.
- Content Research and Development
We can research and create critical information and content. We will utilize the eDocumentation Process™ to produce content on a wide variety of topics.
- Standards Development
Standards for the development and maintenance of Policies and Procedures will accelerate the pace at which your organization can adapt to evolving business conditions. Standards ensure that documentation maintains its structure and future viability.
Writing should help, not hinder, the Knowledge transfer process. We are able to communicate difficult concepts to users. The most important quality of a writer is to be able to analyze while writing and then highlight problems during the review process.
- Seminars and Workshops
Knowledge Process delivers seminars and workshops – based on the eDocumentation Process – that can be customized to meet your specific needs.